POLICIES

Pre-registration is PREFERRED for all classes.

Drop-in's are welcome, but, keep in mind, class will be canceled one hour in advance if there are 0 registrants. Reformer classes will be canceled one hour in advance if there are not 2 registrants.

CLASS CANCELLATION POLICY:

If you have to cancel your class reservation, please do so 2 hours in advance of class start time to avoid being charged for the visit. Students who have monthly unlimited packages will not be charged unless the class was full. In this instance, and for those who have registered as unpaid, there will be a $15 charge placed on your Mindbody account which must be settled before attending your next class. "No shows" for Zoom classes will be charged for the visit, but, will receive a link to the recorded class. Thanks in advance for your consideration and cooperation! 

APPOINTMENT CANCELLATION POLICY:

Private appointments must be cancelled 24 hours before appointment time, or the visit will be charged at the instructor's discretion.

Semi Private appointments: if one person cancels with less than 24 hours notice, that person will be charged for the visit, but, the other student may still have their session. 

YOU MUST AGREE TO OUR LIABILITY WAIVER BEFORE PARTICIPATING IN CLASSES OR APPOINTMENTS. 

DO NOT COME TO THE STUDIO IF YOU ARE EXPERIENCING ANY SYMPTOMS OF ANY ILLNESS. STAY AT HOME UNTIL YOU FEEL BETTER. IF YOU HAVE TESTED POSITIVE FOR COVID, WE ASK THAT YOU DON'T RETURN TO CLASS FOR 7 DAYS FOLLOWING THE ONSET OF SYMPTOMS,  YOUR SYMPTOMS ARE IMPROVING, AND YOU HAVE BEEN FEVER-FREE FOR AT LEAST 2 DAYS.

 

WHILE AT THE STUDIO:

Bring your own props if you can. Socks are recommended for Pilates Reformer appointments and classes. We have them for sale if you need them. Masks are optional. We encourage those who are not fully vaccinated to stay masked up until they are, or, until herd immunity has been reached. Use the provided hand sanitizer upon entering and leaving. Store shoes in the cubbies and purses/coats in the closet. Some classes may be live-streamed, but, only the instructor will be in the video.

 

TT, OUR PUG MASCOT WILL LIKELY BE AT THE STUDIO DURING BRANDY'S CLASSES. IF YOU PREFER  THAT SHE REMAIN AWAY FROM YOUR MAT, PLEASE LET BRANDY KNOW UPON ENTERING THE STUDIO.